Recent Great Place To Work research, in partnership with Experian, reveals how life admin support in the workplace boosts wellbeing, productivity, and retention while reducing stress and burnout.
Key Takeaways
- Life admin support allows employees to manage personal tasks during work hours without fear of judgment.
- High-trust cultures offering this support see higher engagement, wellbeing, and retention.
- Only 57% of UK employees currently receive life admin support at work.
- Supported employees report 3X better work–life balance and improved mental health.
- Simplifying financial admin reduces stress and boosts productivity.
What Is Life Admin Support in the Workplace?
Life admin support refers to an organisational practice where employers enable employees to manage essential personal tasks – such as attending medical appointments, arranging childcare, or handling financial commitments – during work hours without fear of judgment or career repercussions. This flexibility signals that leaders value employees as whole individuals, not just job performers.
Why Does Life Admin Support Matter for Employees and Businesses?
When employees feel trusted to balance life and work seamlessly, they bring greater focus, energy, and discretionary effort to their roles.
Organisations that normalise essential life admin during working hours are more likely to unlock performance, reduce burnout, and sustain competitive advantage. For HR and business leaders, embedding life admin support is not just about flexibility – it’s a strategic lever for building resilient, high-performing teams.
How Does Life Admin Support Impact Wellbeing and Performance?
Employees with life admin support showcase higher levels of wellbeing, productivity, efficiency, and innovation. For businesses, gains extend to talent acquisition and retention, satisfaction, and employee advocacy. Our research shows that supported employees are 3X more likely to report good work–life balance and positive mental health outcomes.
But many organisations are missing out on these benefits, with only 57% of UK employees saying they receive life admin support at work (with significant gaps by sector, gender, and seniority). Culture is the critical enabler: high-trust organisations are 3.5X more likely to offer life admin support, and psychologically safe, human-centered cultures see the highest uptake.
How Can Organisations Implement Life Admin Support Effectively?
- Embed flexibility into policies and day-to-day practices.
- Foster a high-trust, psychologically safe culture.
- Simplify processes like financial admin through secure data-sharing solutions.
- Communicate openly about available support to normalise usage.
Unlock the complete insights on how life admin support impacts wellbeing, productivity, and retention. Download the report now.
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