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Established in

About us

Social is an integrated communications and public relations consultancy telling stories, engaging people, and improving lives. Established in 2012, we have offices in Bristol, Leeds, Leicestershire, Liverpool, London and Manchester and aim to be a force for good, in what we do and how we go about it. We are committed to doing the right thing for our clients, our colleagues, our suppliers, our society, and our planet.
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UK's Best Workplaces 2022
Small (20-50 employees)
Rank 16
Certified™ Companies

What employees say

Social has been founded on solid beliefs that flow down from leadership to all employees. If you display the core behaviours of ambition, empathy and courage you’re given every opportunity to develop, grow and thrive. The one true corporate value ‘Life Happens’ isn’t just a saying; it lays the foundations for a supportive company that genuinely has your back when needed.

Claire Hastie
Marketing & Data Manager
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Management is honest and ethical in its business practices.

People here are treated fairly regardless of their race or ethnic origin.

People here are treated fairly regardless of their sexual orientation.

When you join the organisation, you are made to feel welcome.

This is a physically safe place to work.

What defines us

Our culture is all about people. Empathy, ambition and courage are what we aim to offer each other as colleagues and what we seek in those joining Team Social.

We aim to be a force for good, both in what we do and how we go about it. We are committed to doing the right thing by our clients, our colleagues, our suppliers, our society and our planet.

We have one corporate value at Social. It is Life Happens, our promise to staff that we’ll help them get the best possible work-life balance.

It recognises that we all have lives and pressures outside of work and everyone is different. Things happen beyond our team’s control and, when they do, we’ve got their back. From the mundane – childcare, broken boilers and flat tyres – to the once-in-a-lifetime crisis.  

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What inspires us

We have a Staff Engagement Group, made up of volunteers from each business unit throughout the organisation, who meet monthly to discuss plans to improve the way things work and to give feedback on current and proposed processes and initiatives. 

We run quarterly anonymous staff surveys asking all colleagues for their engagement levels, as well as their general thoughts, ideas, feelings or feedback on anything related to Social. 

We publish an annual report setting out how we have lived up to our commitment to have a material positive impact on society and the environment.

All colleagues are assigned a House Team - a bit like in Harry Potter! The teams take part in fun and games throughout the year to win points and prizes for their team. 

We have a 32% promotion rate for the past financial year, while colleagues clocked up almost 1,200 hours of L&D.

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Action highlights

Our various colleague feedback avenues have led to the following policies and processes being implemented in the last year:

  • 30 days annual leave plus bank holidays
  • Volunteering policy: All staff are allowed to take the equivalent for 5 working days (35 hours) per calendar year, paid time off to volunteer during work hours at a charity, community group or other not-for-profit of their choice
  • Super flexibility policy: Allowing staff to speak to their line managers about their preferred times and locations of work. As long as they complete the required number of hours and it works for clients, we allow it e.g. some staff members now work the required 35 hours per week in four-day weeks and have every Friday off
  • Enhanced maternity and paternity policies
  • Role responsibility and pay bands structure
  • Menopause, pregnancy loss and supporting breastfeeding mothers policies 

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