Cookie settings
If you click on "Accept all cookies", you agree to the storage of cookies on your device in order to improve the navigation on the website, to analyze the use of the website and to support our marketing activities.
Essential cookies
- Session cookies
- Login cookies
Performance cookies
- Google Analytics
- LinkedIn
Functional cookies
- Google Maps
- YouTube
- SocialShare Buttons
Targeting cookies
- Facebook Embeded

NHS Shared Business Services

Professional Services
Established in

About us

NHS Shared Business Services (NHS SBS) is the national provider of corporate services to the NHS in England. Established by the Department of Health and Social Care as a unique joint venture with Sopra Steria, a European leader in digital services and software development, we provide a range of services to around two-thirds of all NHS trusts and commissioning organisations. This size and scope means we are able to partner with NHS organisations to improve efficiency and quality, save time and money, and support world-class patient care. 

Read more


UK's Best Workplaces 2021
Large (251-1,000 employees)
Rank 39

What employees say

"One of the main areas of focus recently has been on wellbeing, letting us all know that it’s ok to take a break from work and providing additional support if we need it. The provision of a flexible working also enables me to do the school run every day, which is really important to me.”

Robert Borczyk
Business Intelligence Developer
Read more
This is a friendly place to work.

People here are treated fairly regardless of their sexual orientation.

When I look at what we accomplish, I feel a sense of pride.

My manager/supervisor is someone I trust.

When you join the organisation, you are made to feel welcome.

People here are treated fairly regardless of their race or ethnic origin.

What defines us

Our people are immensely proud to be part of the NHS family and extremely passionate about making a difference to NHS organisations right across the country. As our greatest asset we invest significantly in their professional development, promoting job satisfaction and ensuring we continue to have highly-skilled teams that deliver high-quality services. Our dedicated teams are committed to service excellence and provide business critical services that help NHS organisations run smoothly. Respect, Customer Focus, Teamwork, Excellence and Innovation are values that are embedded across the organisation to promote high standards in all our day-to-day interactions and operations. Newly-promoted Laura Noble provides Service Management Business Support and is the embodiment of how we aspire to live our values. Laura says: “I took part in our Talent Development Programme this year, but this time as a mentor. Four years earlier I’d taken part as a mentee, so it was a great to come full circle.”

Read more

What inspires us

Our vision is to help the NHS save money and enhance quality, so it can improve health, innovate to save lives and deliver better outcomes with care and compassion. This inspires us to continually invest in corporate services on behalf of the NHS, developing new digital solutions and automation technologies that deliver faster and more accurate ways of working, alongside an enhanced, more intuitive user experience. By supporting the digital transformation of the NHS in this way, we can help save an ever-increasing amount of time and money for the frontline. And it’s this that inspires our people to continually strive for more. Personal Assistant Julie Watson explains: “I’m proud to be part of the team that has won a number of industry awards this year for our work on automation and the service we’ve provided to the NHS during the pandemic. I just love the commitment, focus and energy of the people I work with every day.” 

Read more

At a glance

Age of employees

Years with company

Gender ratio

full-time / part-time

Word from the top

"These past 12 months have been exceptionally challenging for all NHS organisations, so it’s a credit to our teams that we made it into the Best Workplaces listing for the first time. This isn’t about the badge, though – this is a public acknowledgement of the importance of our employees, and a pledge to continue to work as a team to identify the things that really make a difference to foster an inclusive and healthy workplace culture."

Erika Bannerman
Managing Director
Read more
0203 883 1240
© Great Place To Work® Institute. All Rights Reserved.
made with by CIC