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Information Technology
Established in

About us

Enthusiasm and positivity are the principal values that underpin Prima’s culture. Our mission is to provide an enjoyable and successful experience to all businesses and individuals that we connect with.

Our customers become part of our business and help us to shape the future of Prima. Our success is defined by the accomplishments of our customers.

Prima pledge to create opportunities for our people to grow. Such opportunities are born from consistent individual and team excellence. Prima believes that creating a fun and rewarding workplace, with a great work life balance, cultivates a talented team to ensure that we get it right first time for our customers.

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UK's Best Workplaces 2021
Small (20-50 employees)
Rank 14
UK's Best Workplaces in Tech 2020
Rank 1

What employees say

Prima is a workplace like no other. I can’t say I’ve ever heard or been a part of a community which is more supportive than Prima and it’s an honour to spend my time working with some really brilliant people. Working at Prima is unlike anything I’ve ever experienced – from the daily laughs and drive to succeed, every Prima day is unique, challenging and a delight.

Andrew Long
Customer Care Consultant
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People celebrate special events around here.

Management trusts people to do a good job without watching over their shoulders.

Management is competent at running the business.

I believe management would lay people off only as a last resort.

When I look at what we accomplish, I feel a sense of pride.

What defines us

Prima's leadership and management style encourages open and honest communication, an inclusive working environment where every employee is valued, supported and given equal opportunity to progress within the business.

Prima operate a 'promote from within' policy as new roles evolve. In doing so, we are able to reward hard-work and dedication with demonstrable career progression. All of our senior management/board began their careers at Prima on the Support desk. As senior management have worked at all levels of the business, we feel that we offer insightful guidance and hands-on experience in our mentoring of the newer members of our team. The team are aware of this policy and opportunities that lie ahead and we believe that this provides them with a special drive of loyalty, motivation and commitment. 

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What inspires us

Each year, Prima produces an annual marketing plan. It is in this document that we agree and set out our company targets for the forthcoming year with our team incentivised on reaching these milestones. Previous rewards have included trips to Ibiza, Majorca and most recently in 2020, 3 days in Dubai. These excursions have proven excellent team building exercises as well as helping our business achieve our company goals.

We firmly believe that regular rewards and benefits are vitally important to team morale. Some additional examples of what we do each year are:

• Easter Gifts

• Christmas Vouchers

• Christmas Bonus

• Bank Holiday Gift Vouchers

• Company Sponsored Team Nights

• Extra Day Holiday for Charity Events & Employee Welfare

• Departmental Incentives & Commission Structures

• Pension Scheme

• Annual Training Budget,

• Min. 21 Days Annual Leave + Bank Holidays

• Flexible working hours

• Cycle to work scheme

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At a glance

Age of employees

Years with company

Gender ratio

full-time / part-time

Word from the top

A happy team is extremely important for Prima. Happier employees work better together in teams, are more motivated and as a result are ultimately more productive.

Our management team ensure that we continue to take a consultative and inclusive approach to decision making and always consider the impact of any decisions on our team.

We always strive to promote a positive and fun culture as we want our people to love and be proud of their working environment. If we achieve this, we know we have created a special workplace where the team can thrive and ultimately deliver the best service to our customers.

Ian Buckley
Managing Director
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Career and jobs

Application tips

At Prima we are always on the look out for ambitious, talented people to join our team. Whether you're a skilful coder, technical support advisor or an apprentice looking to progress your career, please get in touch to discuss current and future opportunities.

Our main philosophy is that we promote from within the organisation. As we grow as a company and new opportunities arise, our rising stars are selected to fill these roles. Generally, our talented individuals begin their careers with Prima working on our customer service desk. It is here where a rich product knowledge, invaluable customer relationships and an understanding of the wider industry is soon acquired.

Our great workplace

We appreciate that the working environment is a crucial factor in the overall happiness of our team. Sit/stand desks, a relaxed dress code, a team social area with kitchenette, lunch table, sofa and an Xbox are some of the basic amenities that Prima offer our people. Further to this, Prima provides pizzas/lunch for everybody twice per month on a Friday afternoon. There is a drinks fridge with complimentary soft drinks and alcoholic beverages on a Friday afternoon. Throughout the year, Prima provides various trips and nights out for all employees. 

As an employer, one of the key things that makes Prima stand out is employee development. Over the past 5 years we have taken on 3 apprentices who have each completed their course and moved into full time permanent roles. Some of which being key in our software development team and others into junior managerial roles. 

Robert Harper
Marketing Director

Tel: 01514338370
1 Job offer
0870 608 8780
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