We’re a specialist, independent management consultancy, focusing on Customer Experience, Operational Excellence and Change Delivery to help our clients create real, positive change.
PEN was established in 2012 with a mission to challenge the traditional approach to consulting. Since then our team of specialists has been solving client's problems across a range of sectors – from Financial Services and Pharmaceuticals, to Retail and Consumer Goods.
We take pride in doing what’s right for our clients – not how many hours we can bill them – and we only ever undertake work where we’re certain we can deliver a great outcome.
For our team we offer a unique environment, enabling everyone to do great work for our clients as well as helping them develop as professionals. At the heart of this is empowering everyone to do the ‘right thing’ for our company, our clients and us as individuals.