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Updated October 2023.

About Moneypenny

Company Overview
Moneypenny is a global leader providing telephone answering, outsourced switchboard, live chat and customer contact solutions and is the most trusted partner to large and small businesses. Moneypenny has an award-winning culture and over 1000 staff based in the UK and the USA. It handles over 20 million calls and live chats for 21,000 businesses. It blends brilliant people superpowered by leading edge tech solutions to deliver seamless customer engagement outcomes. Looking after millions of great conversations across multiple channels, it delivers outstanding service to clients’ customers every year.
Company Size 894 UK-based Employees
INDUSTRY Professional Services
Moneypenny Head Office

Wales, United Kingdom

Employee Demographics

  • <2 years - 50%
  • 2-5 years - 22%
  • 6-10 years - 18%
  • 11-15 years - 7%
  • 16-20 years - 3%

Company Culture at Moneypenny

The employee experience below at Moneypenny, compared to a typical company.

86% of employees at Moneypenny say it is a great place to work*, compared to 54% of employees at a typical UK based company.
Typical Company
*Responses to the statement “Taking everything into account, I would say this is a great place to work.” vs. a typical UK company.


This is a physically safe place to work.


People here are treated fairly regardless of their race or ethnic origin.


People here are treated fairly regardless of their sexual orientation.


When you join the organisation, you are made to feel welcome.


People celebrate special events around here.

Best Workplaces Lists

Great Place To Work® is proud to recognise Moneypenny on the following Best Workplaces Lists.

Interested in a career at Moneypenny, or just want to know more?

To discover what sets Moneypenny apart and explore relevant career opportunities, take a look at their website.

Visit Their Website

How to earn Great Place To Work Certification

Watch this pre-recorded 5-minute webinar to learn the process for earning Great Place To Work Certification™

Certification Webinar