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    Genesys

    Genesys

    Updated December 2023.
    83%
    Employees say this is a great place to work*

    About Genesys

    Company Overview
    Genesys is an all-in-one customer experience cloud software solution. Our software includes all the top contact center features – chat, email, messaging, phone calls, and bots – working together from the start. With our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.
    Company Size 275 UK-based Employees
    (Large)
    INDUSTRY Information Technology
    CONNECT
    Genesys Head Office
    South East England, United Kingdom

    Employee Demographics

    Tenure
    • <2 years - 44%
    • 2-5 years - 33%
    • 6-10 years - 10%
    • 11-15 years - 4%
    • 16-20 years - 4%
    • Over 20 years - 5%

    Company Culture at Genesys

    The employee experience below at Genesys , compared to a typical company.

    83% of employees at Genesys say it is a great place to work*, compared to 54% of employees at a typical UK based company.
    Genesys
    83%
    Typical Company
    54%
    *Responses to the statement “Taking everything into account, I would say this is a great place to work.” Source: Great Place To Work® 2021 Global Employee Engagement Study.

    98%

    This is a physically safe place to work.

    96%

    People here are treated fairly regardless of their sexual orientation.

    94%

    People here are treated fairly regardless of their race or ethnic origin.

    94%

    People here are treated fairly regardless of their gender.

    92%

    When you join the organisation, you are made to feel welcome.

    Working at Genesys

    Genesys CEO Tony Bates
    Genesys employees celebrating International Women's Day pose of #BreakTheBias
    Employees representing Genesys at the Collingwood Career Fair
    Genesys Talent Acquisition team at Women in Business and Technology event in London
    Employees representing Genesys at the Women in Business and Technology event in London
    Genesys sales leadership at the Women in Business and Technology event in London
    Working at Genesys

    Best Workplaces Lists

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