Skip to content
    BROWSE CERTIFIED COMPANIES
    Genesys

    Genesys

    Updated October 2023.

    About Genesys

    Company Overview
    Genesys is an all-in-one customer experience cloud software solution. Our software includes all the top contact center features – chat, email, messaging, phone calls, and bots – working together from the start. With our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.
    Company Size 275 UK-based Employees
    (Large)
    INDUSTRY Information Technology
    CONNECT
    Genesys Head Office

    South East England, United Kingdom

    Employee Demographics

    Tenure
    • <2 years - 44%
    • 2-5 years - 33%
    • 6-10 years - 10%
    • 11-15 years - 4%
    • 16-20 years - 4%
    • Over 20 years - 5%

    Company Culture at Genesys

    The employee experience below at Genesys , compared to a typical company.

    83% of employees at Genesys say it is a great place to work*, compared to 54% of employees at a typical UK based company.
    Genesys
    83%
    Typical Company
    54%
    *Responses to the statement “Taking everything into account, I would say this is a great place to work.” vs. a typical UK company.

    98%

    This is a physically safe place to work.

    96%

    People here are treated fairly regardless of their sexual orientation.

    94%

    People here are treated fairly regardless of their race or ethnic origin.

    94%

    People here are treated fairly regardless of their gender.

    92%

    When you join the organisation, you are made to feel welcome.

    Best Workplaces Lists

    Great Place To Work® is proud to recognise Genesys on the following Best Workplaces Lists.

    Interested in a career at Genesys , or just want to know more?

    To discover what sets Genesys apart and explore relevant career opportunities, take a look at their website.

    Visit Their Website

    How to earn Great Place To Work Certification

    Watch this pre-recorded 5-minute webinar to learn the process for earning Great Place To Work Certification™

    Start Here
    Certification Webinar