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Zendesk

Zendesk

Updated August 2025.

About Zendesk

Company Overview
Zendesk is a global leader in AI-powered customer and employee service. We help businesses around the world deliver seamless, personalized interactions by combining intelligent automation with human expertise. Our platform includes AI agents, workflow automation, analytics, and omnichannel capabilities such as self-service, case management, and workforce tools - all designed to boost customer loyalty, reduce costs, and scale with ease. We’ve set out to power exceptional service for every person on the planet. At Zendesk, people come first - whether we’re supporting customers or empowering each other. If you’re looking to do meaningful work with people who care - you’re in the right place.
Company Size 146 UK-based Employees
(Medium)
INDUSTRY Information Technology
CONNECT
Zendesk Head Office
London, Greater London
London, United Kingdom

Company Culture at Zendesk

The employee experience below at Zendesk, compared to a typical company.

71% of employees at Zendesk say it is a great place to work*, compared to 54% of employees at a typical UK based company.
Zendesk
71%
Typical Company
54%
*Responses to the statement “Taking everything into account, I would say this is a great place to work.” vs. a typical UK company.

96%

This is a physically safe place to work.

93%

People here are treated fairly regardless of their sexual orientation.

89%

People here are treated fairly regardless of their race.

89%

People here are treated fairly regardless of their age.

89%

When you join the company, you are made to feel welcome.

Working at Zendesk

Zendesk CEO Tom Eggemeier at a customer showcase sharing the power of our resolution revolution
Over 2000+ customers, prospects and partners welcomed to Zendesk Relate, a vibrant hub for AI-powered service innovation
Zendesk team members volunteering with local community partners to support our global impact efforts
Zendesk team members work with nonprofit partners globally to offer hands-on and skills-based volunteering opportunities
Real impact with AI - our team members showcase new innovations at Zendesk customer and partner events.
Zendesk CEO Tom Eggemeier at a customer showcase sharing the power of our resolution revolution
Over 2000+ customers, prospects and partners welcomed to Zendesk Relate, a vibrant hub for AI-powered service innovation
Zendesk team members volunteering with local community partners to support our global impact efforts
Zendesk team members work with nonprofit partners globally to offer volunteering to causes they care about
Real impact with AI - our team members showcase new innovations at live Zendesk customer and partner events.

Getting the list of awards....

Best Workplaces Lists

Great Place To Work® is proud to recognise Zendesk on the following Best Workplaces Lists.

Interested in a career at Zendesk, or just want to know more?

To discover what sets Zendesk apart and explore relevant career opportunities, take a look at their website.

Visit Their Website

How to earn Great Place To Work Certification

Watch this pre-recorded 5-minute webinar to learn the process for earning Great Place To Work Certification™

Certification Webinar