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Updated September 2023.

About Utilita

Company Overview
Utilita, the UK's first and only specialist Pay As You Go Smart Energy supplier, was formed in 2003 when the CEO sat around the kitchen table with three colleagues and made the bold decision to challenge the then Big 6 energy suppliers. We wanted to help those households who were being badly served and overcharged, Our mission was a simple one: to offer consumers better service and a fairer deal. Today we are the energy company of choice for over 800,000 homes.
Company Size 1,520 UK-based Employees
(Super Large)
Utilita Head Office

United Kingdom

Employee Demographics

  • <2 years - 36%
  • 2-5 years - 39%
  • 6-10 years - 22%
  • 11-15 years - 2%

Company Culture at Utilita

The employee experience below at Utilita , compared to a typical company.

82% of employees at Utilita say it is a great place to work*, compared to 54% of employees at a typical UK based company.
Typical Company
*Responses to the statement “Taking everything into account, I would say this is a great place to work.” vs. a typical UK company.


People here are treated fairly regardless of their sexual orientation.


People here are treated fairly regardless of their race.


This is a physically safe place to work.


People here are treated fairly regardless of their sex.


When you join the company, you are made to feel welcome.

Working at Utilita

Utilita's Customer Service staff at work.
Our Extra Care team providing valuable assistance to our vulnerable customers.
Utilita's CEO, Bill Bullen, whilst recently being interviewed for one of his many television and radio appearances
Utilita's office and warehouse in Warrington
Utilita's head office, Hutwood Court, Chandlers Ford
Utilita hosted kids football teams from across the country, at Wembley Stadium, on the same day as the playoff final.
Utilita Mobile Hub travels the country to places where it is harder for customers to get face to face help.
Iceland partnership launch, promoting how to shop savvy and cook smart in the cheapest most energy efficient way.
Class of 2022 graduating the Future Leaders Programme in 2023, with 40% achieving promotion into management positions.
UK staff gather to watch our partner office in SA on a live interactive call, during a recent fundraising day
Our Extra Care team providing valuable assistance to our vulnerable customers
Winners of the annual employee Super 6 Awards Gala 2023 in line with our 3 values, Fairness, Smart & Sustainability.
Behind the scenes of our first ever TV advert starring the Fast Show's Simon Day as Eco Warrior, Dave Angel.
Our Chief Executive Bill Bullen presenting at the annual Super6 awards gala 2003
Staff gathered at our head office to form a 'human rainbow' in support of Pride Month

Best Workplaces Lists

Great Place To Work® is proud to recognise Utilita on the following Best Workplaces Lists.

Interested in a career at Utilita , or just want to know more?

To discover what sets Utilita apart and explore relevant career opportunities, take a look at their website.

Visit Their Website

How to earn Great Place To Work Certification

Watch this pre-recorded 5-minute webinar to learn the process for earning Great Place To Work Certification™

Certification Webinar