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Domestic & General

Domestic & General

Updated December 2023.
Employees say this is a great place to work*

About Domestic & General

Company Overview
Established over 100 years ago, D&G are in 1 in 3 UK homes, care for almost 21 million appliances and provide support to around 16 million customers. We have a proud history of looking after people and their products when things go wrong. That could mean making laundry happen again for one customer or getting the heating back on for another. We manage the whole insurance and warranty process, tailoring our approach to get the best results, while keeping our customers' interests at heart. We’re on a mission to make the world a better place, one repair at a time.
Company Size 2,192 UK-based Employees
(Super Large)
INDUSTRY Financial Services & Insurance
Domestic & General Head Office
London, United Kingdom

Employee Demographics

  • <2 years - 37%
  • 2-5 years - 31%
  • 6-10 years - 15%
  • 11-15 years - 8%
  • 16-20 years - 4%
  • Over 20 years - 5%

Company Culture at Domestic & General

The employee experience below at Domestic & General, compared to a typical company.

73% of employees at Domestic & General say it is a great place to work*, compared to 54% of employees at a typical UK based company.
Domestic & General
Typical Company
*Responses to the statement “Taking everything into account, I would say this is a great place to work.” Source: Great Place To Work® 2021 Global Employee Engagement Study.


This is a physically safe place to work.


People here are treated fairly regardless of their sexual orientation.


People here are treated fairly regardless of their race or ethnic origin.


People here are treated fairly regardless of their gender.


People here are treated fairly regardless of their age.

Working at Domestic & General

Collaboration at marketing desk
General people in new office
Colleagues having a meeting
General people in new office
Socialising on balcony in new office
People socialising in new office
Working at Domestic & General

Best Workplaces Lists

Great Place To Work® is proud to recognise Domestic & General on the following Best Workplaces Lists.

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