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Serviceware
Updated November 2024.About Serviceware
Company Overview
Serviceware is a provider of a Service Management platform with a particular focus on IT Service Management (ITSM) and IT Financial Management (ITFM). Their software helps businesses streamline IT operations, automate workflows, and improve service delivery. Key offerings include incident and change management, self-service portals, AI-driven automation, and analytics. Serviceware’s ITFM solutions focus on optimizing IT costs, managing service budgets, and ensuring financial transparency in IT services. The company also offers managed services, IT and cloud infrastructure, and professional software training. These solutions help organizations balance service quality with cost efficiency and enhance decision-making across IT and customer service management.
Serviceware Head Office
Reading, Berkshire
South East England, United Kingdom
South East England, United Kingdom
Employee Demographics
Tenure
- <2 years - 73%
- 2-5 years - 27%
Company Culture at Serviceware
The employee experience below at Serviceware, compared to a typical company.
100% of employees at Serviceware say it is a great place to work*, compared to 54% of employees at a typical UK based company.
100%
I am given the resources and equipment to do my job.
100%
This is a physically safe place to work.
100%
Everyone has an opportunity to get special recognition.
100%
People here are willing to give extra to get the job done.
100%
You can count on people to cooperate.
Working at Serviceware
Best Workplaces Lists
Great Place To Work® is proud to recognise Serviceware on the following Best Workplaces Lists.
Interested in a career at Serviceware, or just want to know more?
To discover what sets Serviceware apart and explore relevant career opportunities, take a look at their website.
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