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BROWSE CERTIFIED COMPANIES
Serviceware

Serviceware

Updated November 2024.

About Serviceware

Company Overview
Serviceware is a provider of a Service Management platform with a particular focus on IT Service Management (ITSM) and IT Financial Management (ITFM). Their software helps businesses streamline IT operations, automate workflows, and improve service delivery. Key offerings include incident and change management, self-service portals, AI-driven automation, and analytics. Serviceware’s ITFM solutions focus on optimizing IT costs, managing service budgets, and ensuring financial transparency in IT services. The company also offers managed services, IT and cloud infrastructure, and professional software training. These solutions help organizations balance service quality with cost efficiency and enhance decision-making across IT and customer service management.
Company Size 11 UK-based Employees
(Small)
INDUSTRY Information Technology
CONNECT
Serviceware Head Office
Reading, Berkshire
South East England, United Kingdom

Employee Demographics

Tenure
  • <2 years - 73%
  • 2-5 years - 27%

Company Culture at Serviceware

The employee experience below at Serviceware, compared to a typical company.

100% of employees at Serviceware say it is a great place to work*, compared to 54% of employees at a typical UK based company.
Serviceware
100%
Typical Company
54%
*Responses to the statement “Taking everything into account, I would say this is a great place to work.” vs. a typical UK company.

100%

I am given the resources and equipment to do my job.

100%

This is a physically safe place to work.

100%

Everyone has an opportunity to get special recognition.

100%

People here are willing to give extra to get the job done.

100%

You can count on people to cooperate.

Working at Serviceware

A few of our top performers at Europe's largest C-level tech event.
Two of our SDR's learning from one of our experienced enterprise software account directors.
A candid moment between colleagues in our breakout zone.
The team celebrating a fantastic H1 at a swanky rooftop bar in London #workhardplayhard
A regular peer to peer chat about their successes of the week - they got the dress code memo!
Sometimes the sales team need some support with their admin...
A collaborative effort with pre-sales and business operations leading a strategic brainstorming session.

Best Workplaces Lists

Great Place To Work® is proud to recognise Serviceware on the following Best Workplaces Lists.

Interested in a career at Serviceware, or just want to know more?

To discover what sets Serviceware apart and explore relevant career opportunities, take a look at their website.

Visit Their Website

How to earn Great Place To Work Certification

Watch this pre-recorded 5-minute webinar to learn the process for earning Great Place To Work Certification™

Certification Webinar