Skip to content
BROWSE CERTIFIED COMPANIES
Retail Active

Retail Active

Updated November 2024.

About Retail Active

Company Overview
Retail Active is a leading Customer Experience Measurement Agency, specialising in delivering tailored programmes across more than 60 countries worldwide. Our comprehensive services include both qualitative and quantitative solutions such as mystery shopping, brand standards auditing, and customer satisfaction surveys. We pride ourselves on our ability to measure customer satisfaction at every touchpoint of the customer journey, ensuring insights are gathered both online and in physical retail environments. By analysing customer interactions at every stage, we help businesses enhance their performance, build stronger customer relationships, and exceed expectations. Retail Active empowers brands with actionable insights to optimise customer experiences globally.
Company Size 18 UK-based Employees
(Small)
INDUSTRY Advertising & Marketing
CONNECT
Retail Active Head Office
Winnersh, Berkshire
South East England, United Kingdom

Employee Demographics

Tenure
  • <2 years - 39%
  • 2-5 years - 33%
  • 6-10 years - 22%
  • 11-15 years - 6%

Company Culture at Retail Active

The employee experience below at Retail Active, compared to a typical company.

89% of employees at Retail Active say it is a great place to work*, compared to 54% of employees at a typical UK based company.
Retail Active
89%
Typical Company
54%
*Responses to the statement “Taking everything into account, I would say this is a great place to work.” vs. a typical UK company.

100%

When people change jobs or work units, they are made to feel right at home.

100%

People here are treated fairly regardless of their race.

100%

People here are treated fairly regardless of their sexual orientation.

94%

I am given the resources and equipment to do my job.

94%

This is a physically safe place to work.

Working at Retail Active

One team, one dream!
Recognising our first LOVE winner.
London to Brussels bike ride for Grocery Aid.
Sharing the love on Valentines Day.
Supporting Macmillan coffee morning.
Attending MSA conference
Team training learning about our new values, IMPACT.
GPTW Awards
Baking for Breast Cancer
Cancer Research Giving Back day
Automotive Awards
Team of the Year

Best Workplaces Lists

Great Place To Work® is proud to recognise Retail Active on the following Best Workplaces Lists.

Interested in a career at Retail Active, or just want to know more?

To discover what sets Retail Active apart and explore relevant career opportunities, take a look at their website.

Visit Their Website

How to earn Great Place To Work Certification

Watch this pre-recorded 5-minute webinar to learn the process for earning Great Place To Work Certification™

Certification Webinar