BROWSE CERTIFIED COMPANIES

Retail Active
Updated November 2024.About Retail Active
Company Overview
Retail Active is a leading Customer Experience Measurement Agency, specialising in delivering tailored programmes across more than 60 countries worldwide. Our comprehensive services include both qualitative and quantitative solutions such as mystery shopping, brand standards auditing, and customer satisfaction surveys.
We pride ourselves on our ability to measure customer satisfaction at every touchpoint of the customer journey, ensuring insights are gathered both online and in physical retail environments. By analysing customer interactions at every stage, we help businesses enhance their performance, build stronger customer relationships, and exceed expectations. Retail Active empowers brands with actionable insights to optimise customer experiences globally.
Retail Active Head Office
Winnersh, Berkshire
South East England, United Kingdom
South East England, United Kingdom
Employee Demographics
Tenure
- <2 years - 39%
- 2-5 years - 33%
- 6-10 years - 22%
- 11-15 years - 6%
Company Culture at Retail Active
The employee experience below at Retail Active, compared to a typical company.
89% of employees at Retail Active say it is a great place to work*, compared to 54% of employees at a typical UK based company.
100%
When people change jobs or work units, they are made to feel right at home.
100%
People here are treated fairly regardless of their race.
100%
People here are treated fairly regardless of their sexual orientation.
94%
I am given the resources and equipment to do my job.
94%
This is a physically safe place to work.
Working at Retail Active
Best Workplaces Lists
Great Place To Work® is proud to recognise Retail Active on the following Best Workplaces Lists.

Interested in a career at Retail Active, or just want to know more?
To discover what sets Retail Active apart and explore relevant career opportunities, take a look at their website.
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