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Retail Active

Retail Active

Updated November 2023.

About Retail Active

Company Overview
Retail Active is a Customer Experience Measurement Agency delivering bespoke programmes in over 60 countries. Our qualitative and quantitative solutions including mystery shopping, brand standards auditing and customer satisfaction surveys. We measure customer satisfaction at each stage of the customer journey both online and in store.
Retail Active Head Office

South East England, United Kingdom

Company Culture at Retail Active

The employee experience below at Retail Active, compared to a typical company.

88% of employees at Retail Active say it is a great place to work*, compared to 54% of employees at a typical UK based company.
Retail Active
Typical Company
*Responses to the statement “Taking everything into account, I would say this is a great place to work.” vs. a typical UK company.


I am given the resources and equipment to do my job.


This is a physically safe place to work.


Management has a clear view of where the organization is going and how to get there.


I can be myself around here.


People here are treated fairly regardless of their race.

Working at Retail Active

One team, one dream!
Recognising our first LOVE winner.
London to Brussels bike ride for Grocery Aid.
Sharing the love on Valentines Day.
Supporting Macmillan coffee morning.
Attending MSA conference
Team training learning about our new values, IMPACT.

Best Workplaces Lists

Great Place To Work® is proud to recognise Retail Active on the following Best Workplaces Lists.

Interested in a career at Retail Active, or just want to know more?

To discover what sets Retail Active apart and explore relevant career opportunities, take a look at their website.

Visit Their Website

How to earn Great Place To Work Certification

Watch this pre-recorded 5-minute webinar to learn the process for earning Great Place To Work Certification™

Certification Webinar