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    FirstSource

    FirstSource

    Updated September 2024.

    About FirstSource

    Company Overview
    Firstsource is a specialized global business process management partner, and an RP-Sanjiv Goenka Group company. We provide transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other diverse industries. With an established presence in US, UK, India, Mexico, Australia, and Philippines, we act as a trusted growth partner for leading global brands, including several Fortune 500 and FTSE 100 companies. We make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes.
    Company Size 3,213 UK-based Employees
    ()
    INDUSTRY Information Technology
    CONNECT
    FirstSource Head Office
    London, England
    London, United Kingdom

    Employee Demographics

    Tenure
    • <2 years - 62%
    • 2-5 years - 17%
    • 6-10 years - 11%
    • 11-15 years - 5%
    • 16-20 years - 2%
    • Over 20 years - 2%

    Company Culture at FirstSource

    The employee experience below at FirstSource , compared to a typical company.

    66% of employees at FirstSource say it is a great place to work*, compared to 54% of employees at a typical UK based company.
    FirstSource
    66%
    Typical Company
    54%
    *Responses to the statement “Taking everything into account, I would say this is a great place to work.” vs. a typical UK company.

     

     

    Working at FirstSource

    Leadership Strategy and Goal Cascade Meet
    Lets talk and Townhall session with our CEO Ritesh Idnani
    Our CEO inaugurating our new centers in Manila and Cebu, Philippines.
    Firstsourcers in Northern Ireland, teamed up with Foyle Network Foundation to support families facing economic challenge
    In PH, about 60 Firstsourcers proudly joined the Pride Parade.
    Celebrating Foundation Day in the US Amherst Office
    Our Firstsourcers celebrating award wins in the UK
    Our new site inauguration at Birmingham, UK
    UK Leadership meeting at 10 Downing Street
    Firstsourcers celebrating award wins in the UK
    Celebrating milestones with our clients in the UK
    UK Employees celebrating a new customer launch
    Employee Volunteering as part of our CSR activity in Derry, UK
    Coronation Celebrations in the office at UK

    Best Workplaces Lists

    Great Place To Work® is proud to recognise FirstSource on the following Best Workplaces Lists.

    Interested in a career at FirstSource , or just want to know more?

    To discover what sets FirstSource apart and explore relevant career opportunities, take a look at their website.

    Visit Their Website

    How to earn Great Place To Work Certification

    Watch this pre-recorded 5-minute webinar to learn the process for earning Great Place To Work Certification™

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    Certification Webinar