While employee feedback reveals what's happening across your workplace, Great Leader Lens™ helps individual leaders understand what to do next by prioritising high-impact moves fit for their unique context.
For more than 30 years, Great Place To Work has studied what separates great workplaces from the rest. The research points to a clear connection: When leaders build trust, employees thrive, and business performance follows. This is the Great Place To Work Effect.
But how do you help every leader understand the behaviours that build trust? How do you turn employee feedback into meaningful change? And how do you make that happen across an entire organisation – not just for the leaders who have access to individual coaching and development?
That’s where Great Leader Lens™ comes in.
Great Place To Work has long helped organisations understand what employees are experiencing through the confidential Trust Index™ employee survey. That insight is incredibly valuable, but measurement alone doesn’t change a workplace.
Every interaction with a manager, every decision, every conversation, and every response to employee feedback can either build or erode trust. Yet when leaders receive their survey results, they often have the same question: What should I do now?
Traditional workplace platforms help leaders understand what's happened. Great Leader Lens helps them know what to do next.
Powered by Great Place To Work’s trusted research, leadership intelligence, workplace data, and generative AI, Great Leader Lens transforms Trust Index survey results into personalised, actionable guidance for every leader. With it, every leader knows exactly what to do to build trust, strengthen their team, and grow the business.
A manager may receive dozens of survey scores across different dimensions of the employee experience. It isn't always obvious which ones matter most or where they, as leaders, can have the greatest impact. What should they do differently? How do they translate an insight into an actual leadership behaviour?
Much of that work has traditionally fallen to HR: teams analyse results, develop action plans, train managers, provide resources, and follow up to make sure something happens.
But this approach is nearly impossible to scale.
Great Leader Lens puts actionable guidance directly into the hands of leaders when they need it most, so they can answer the following questions:
The result is faster follow-through, stronger leadership, and less reliance on HR to drive action across the organisation.
With Great Leader Lens, every leader and maanager can receive guidance based on what their own employees are experiencing.
Great Leader Lens is a key part of the Great Place To Work platform that helps organisations build great workplaces:
Measure: First, the Trust Index measures what employees are experiencing, helping leadership to understand where trust is strong and where there are opportunities to improve.
Act: Then, they use the Great Leader Lens feature within the survey platform to gain targeted recommendations that move them from insight to action – prioritising steps based on the personalised guidance provided so that they build trust and strengthen their teams where it matter most for their individual context.
Recognise: Progress is recognised through Great Place To Work Certification™ and Best Workplaces™ recognition, validating and amplifying the culture you’ve built.
And then this Great Place To Work Effect cycle continues.
Great Place To Work has spent decades identifying the leadership behaviours and workplace experiences that create high-trust, high-performing organisations.
Great Leader Lens puts that knowledge directly into leaders’ hands; connecting what employees are experiencing with what a leader can do about it – and thus turning the relationship between leadership, trust, and business performance from a research insight into an actionable system that helps every leader know what to do next.
Already a Great Place To Work customer? Contact your Customer Success Manager to learn more about Great Leader Lens.
Not yet a Great Place To Work customer? Talk to our team about how Great Place To Work can help you measure trust, activate better leadership, and build a high-performing workplace.