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Hafod Housing Association Limited

Established in

About us

Hafod is one of the leading providers of housing, care and support services in south Wales. We are a not-for-profit organisation with a significant history of successful delivery that spans over 50 years. 

We deliver high-quality affordable homes and support for people to maintain their independence and well-being for as long as possible. We also provide care to people in their own homes, in supported housing or in our residential care and nursing homes.

Our ambition is to transform housing, health, social care and support in order to improve the well-being of our customers and our communities.

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What employees say

I'm grateful to Hafod for giving me the opportunity to study and gain nursing qualifications while working. I've completed the Nursing Care Assistant programme with the University of South Wales, which was a really good experience.

Nursing is the natural progression in the care sector and my manager gave me the confidence to apply for the Pre-registration Nursing degree offered by Hafod in partnership with The Open University and I'm pleased to have a place on the course.

For me, going to university is something I thought I'd never be able to do because I don't drive but being able to study online has made it more accessible and flexible while continuing to work. It's an amazing opportunity and I'm really thankful.

Sarah Prescott
Senior Care Assistant
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My work has special meaning: this is not "just a job".

I feel good about the ways we contribute to the community.

People here are treated fairly regardless of their sexual orientation.

When you join the organisation, you are made to feel welcome.

People here are treated fairly regardless of their race or ethnic origin.

When I look at what we accomplish, I feel a sense of pride.

What defines us

Working at Hafod is more than just a job. As a socially conscious organisation, our colleagues work together to ensure our customers come first and are at the heart of all our decisions. Our colleagues directly impact and improve the lives of our customers on a daily basis and share a passion for making lives better every day.

This has never been more evident than the dedication shown by all our colleagues over the last 18 months especially those working on the front line to support our customers throughout the pandemic.

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What inspires us

We are a socially conscious and family-friendly organisation with a vision of making lives better for our customers and communities.

Health and well-being is a priority for us and that's why we provide a free well-being medical benefit for all colleagues in work and at home, including their families.

The ability to develop our colleagues throughout their career is something we are really proud of. Our in-house academi provides a range of courses, programmes, resources and experience to support all our colleagues on their learning journey, from induction, to qualifications and on to leadership development, helping them to achieve their career goals.

Through our partnerships with Cardiff and Vale College, the University of South Wales and the Open University, we give every colleague the opportunity to flourish and develop new career pathways. Our aim is to promote internally but we're equally happy to support colleagues with an onward move if that's the right career path for them.

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Action highlights

Our people strategy is created to provide our colleagues with great days at work. As part of our commitment to investing in our people, we began a five-year journey in 2018 to improve the terms and conditions for our front line colleagues in Care, Support and Property services.

This commitment initially saw the roll out of a new contract to all front line colleagues which provided them all with improved pay rates to be above living wage, increased holiday entitlements with length of service, improved sick pay for long term absences and access to an EAP, well-being resources and online discounts for themselves and their families. 

Subsequent years have seen us invest not just in pay rates, which we've continued increasing above living wage,  but also the overall benefits and we've recently provided all our colleagues with a death in service benefit and access to an online well-being and medical cash plan.  

We will continue investing in our colleagues to ensure great days at work.

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