As part of the Volvo Group, Volvo Financial Services (VFS) are the finance arm for one of the world’s leading providers of transport solutions. We provide our business customers with a full range of financial services for the truck, construction equipment, bus, and marine industries.
Our respectful and supportive culture makes us an employer of choice for our industry and the first finance choice for the Volvo Group’s customers and dealers. We are a part of a global organization and we leverage local expertise for execution. We are committed to developing and maintaining long-term relationships throughout business cycles.
We provide our Customers with tailored services such as financing and insurance in a one-stop shop fashion, directly through the Group’s dealerships. Exclusive finance programs are also available to Volvo Group customers and equipment purchases of all sizes.
We also have 5 key focus areas under which we focus our activities – Employee Engagement, Customer Focus, Operational Excellence, Sustainable Profitability and Business Cycle Management.
Our Company values mirror those of the wider Volvo Group that are:
We truly understand our customers' business.
We listen to and talk with our customers about their needs, desires and challenges.
We focus on transport solutions that make customers successful and create value for society.
We deliver on our promises.
We are transparent and have respect for the individual.
We trust other teams to do their best and we respect the decisions made.
We collaborate easily and create excellent results through teamwork and open dialogue.
We are empowered and have the courage to act.
We are proud of the work and business we do.
We are engaged and committed to meet our goals.
We see how diversity strengthens us and try to bring out the best in everyone.
We admit mistakes, fix them and learn from them.
We are proud of our achievements, have fun and celebrate our successes.
We have a strong business instinct.
We have the skills, knowledge and intuition to do the right thing.
We expect a lot from others, and ourselves and walk the extra mile to do a great job.
We see the big picture and know when to let go of an idea, a project or a plan.
We are curious about the world around us.
We are innovative and find smart ways to create new solutions and business.
We see change and transformation as a source of inspiration and energy.
We are open-minded and share our knowledge.
They are not just words on paper; they are embodied in the actions and behaviours of our Employees.
Our overall VFS culture is “One Team, One Direction”. Together, all as one team moving in one direction, we strive to take our performance to the next level – in everything we do. It is our passion to meet high expectations and be a high performing Company.