About us
We’ve been in the business of supplying architectural ironmongery to tradespeople for over 50 years, including builders, joiners, and maintenance companies, to name a few. We started out as a traditional ironmongery shop, but today we deliver thousands of parcels every week to tradespeople all over the UK, taking orders over the phone and through our website.
With over 18,000 top quality products in stock for next day delivery, we are well known in the industry and position ourselves as “masters of our trade”. We have various service offerings which support this including:
- UK's biggest range
- Free next-day delivery
- Award winning customer service
- Free, no quibble returns
- Minimum 5-year guarantee on all our ironmongery products
- Lowest Trade prices
We use our brand and our core offerings to differentiate ourselves. But our brand is much more than this; it is how we speak, how we conduct ourselves, how we relate to our customers, internally and externally and secure their loyalty. We communicate our brand in two ways: visually and personally. It’s the entire experience that customers have with us from the time they first learn about us. Our continued success if a direct result of our passion for delivering an outstanding service that adapts to meet our customers' needs, choice, and convenience.
