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Established in

About us

bpha is a Housing Association and a leading provider and developer of affordable homes – for rent, sheltered, residential care and shared ownership. We build communities where people can live happily in a home they can afford.

We believe in putting people at the heart of everything we do. Whether it’s our colleagues, or our residents, customers and partners – people are always the driving force behind it all.

We are proud to employ 496 passionate and valued colleagues, in a huge variety of roles – from Caretakers and Customer Service Advisors, to Software Developers and Surveyors. All working together, to achieve our mission and deliver quality service for over 19,500 homes and more than 33,000 residents (and counting!).

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What employees say

"The beauty of bpha is that there's a great sense of family. People genuinely care about each other and are willing to support each other in all capacities. They work seamlessly across departments, focusing on the end goal, which is to support our customers."  

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When you join the organisation, you are made to feel welcome.

I feel good about the ways we contribute to the community.

I understand how my job contributes to achieving organisational objectives.

This organisation actively promotes mental and physical health among its employees.

This organisation manages its impact upon society responsibly.

People care about each other here.

What defines us

When you work at bpha you’re not just working for an organisation, you’re part of a community. A positive, friendly, open and engaging environment where everyone is valued, celebrated and supported by one another. 

Our values underpin the work that we do and are ingrained in our culture at bpha. These are:

  • We are ambitious
  • We are better together
  • We show empathy
  • We take responsibility 

We achieve great things, because we work together – and it’s through this togetherness, that we grow, learn, share and work our way into a great culture that we can all be proud of.

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What inspires us

At bpha you'll find:

•  A collaborative spirit woven into all our work

•  That we listen to our employees’ views and opinions through a multitude of platforms and engagement activities

•  That we nurture our employee’s growth by investing heavily in personal development and learning

•  You are given plenty of opportunities to immerse yourself in the business to really understand our culture, where you fit and the impact you can have across your team and the wider business.

•  Volunteering opportunities you can take part in

•  A real care for your health and wellbeing, through a variety of activities and services

•  Not to mention, lots of social events to enjoy.

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At a glance

Age of employees

Years with company

Gender ratio

full-time / part-time

Word from the top

To say I’m extremely proud to be part of team bpha is an understatement. I work with a terrific group of people who passionately believe in putting our residents at the heart of what they do in order to make sure that all those people who live in a bpha property really do ‘Love Where They Live’.

There’s no denying that the pandemic and the move to homeworking has created challenges, yet I’m consistently impressed by the way that my colleagues have tackled these head on. And thanks to some innovative thinking and a long-term approach to our IT investment, we’re still able to deliver the same great customer service, we’re just doing it a bit differently.

Our Great Place to Work results show just how much ‘team bpha’ believe in what they do. It really is a tremendously positive place to work and somewhere I’d wholeheartedly recommend.

Kevin Bolt
Chief Executive Officer
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Career and jobs

Application tips

Preparing for an interview might seem daunting, yet please don't panic, there are some simple steps that can help you get ahead. Here we share our four top tips:

  • Read and study the Role Profile/Job Description well ahead of your interview - most competency questions will come from the role profile so it's sensible to start to think through some good examples/scenarios specific to the role you're applying for
  • As interview preparation take a look at your current Job Description - this will remind you of everything you do in your current role and skills you can offer to the new role
  • Always remember you are interviewing us just as much as we are interviewing you so come prepared with any specific questions you'd like to ask on the day.







Our great workplace

Want to make a difference? Join a diverse, forward-thinking housing association, on a mission to build thriving communities where people can live happily in a home they can afford. Then visit our website to find out more. 

People are at the heart of what we do, and therefore we recognise that benefits are more than just perks, they are fundamental parts of what we stand for representing our values.

We reward our colleagues by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Let’s take a look at some of the colleague benefits we have to offer.

Terry Smith
Recruitment Business Partner

0870 608 8780
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