Your Trust Index© and Culture Audit© generate a lot of data. Our job is to analyse it and tell you what it is saying - what you are doing well, areas that could be improved and how your performance compares with other organisations. We also provide examples of best practice to inform and inspire you. Our Insight Tool puts your data at your fingertips, giving you access to a range of invaluable internal and external data while our Executive Presentations, delivered by senior workplace consultants, give you the all-important insights behind the numbers. So you have an informed, evidence-based view of where your organisation needs to focus its efforts for maximum impact. Our support doesn't stop there. Having identified the issues that need addressing and why, we can work with you to develop a plan of action for measureable results.
The Insight Tool gives you access to your own data so you can see how you are performing internally as well as compared to some of the most progressive workplaces in the UK and globally. You can view the information online, filter according to various criteria to get the picture you need and then print a report. Once the survey is running, you can also monitor response rates by location, function or manager.
Reporting functions include:
Benchmarking - internal
Benchmarking - external
A short animated overview of your survey results. Ideal for giving employees a flavour of what the organisation does well, where it needs to improve and what the next steps are. Clients love it! Here's an example:
Our advanced analytics solutions can extract further insights from your data, helping create detailed and specific pictures of how the employee experience impacts business performance and, importantly, why.
Tracking financial KPIs is crucial, as is tracking HR metrics. But most importantly Finance and HR need to analyse their respective data jointly in order to boost business results. This way, both finance and HR have full visibility of key issues such as costs, strategic assets and indicators of business success.
Linkage analysis connects business outcomes with the employee experience at work e.g. combining Customer Experience (CX) figures with employee engagement scores across an orgnisation's offices, or a shop across its stores.The results allow comparisons and can help you identify the reasons behind poor performance of some locations (high staff turnover, lack of customer service skills training, etc.).
Key driver analysis (KDA) tells you what is most important to your employees so you know where to focus your priorities. Most employers want their staff to experience a great culture at work but often don't know where to start. KDA means you can focus your improvement work on the things that matter most to your employees but which may not necessarily be the things they score the lowest. With KDA results in hand, HR managers can make informed decisions about allocating money and resources on what is likely to produce improvements in engagement, giving them ‘the biggest bang for their buck’ and potentially leading to improved scores for engagement in future surveys.
Workforce segmentation identifies groups with one or more similar characteristics. This analysis provides insight into how your organisation is performing when it comes to employee’ staff turnover and burnout. By combining Trust Index survey data we are able to identify, for instance, those employees who have a negative experience at work and are about to leave. The analysis will show who they are and where they are. By segmenting your workforce you can:
The survey gave us objective, high quality data we can actually use and expert support to help guide us through what the results are telling us. Respondents gave constructive comments we could act on. In many cases they confirmed what we thought, but gave much more clarity about the priority areas we absolutely had to improve. We were committed to acting on the results. We prioritised what we needed to do and we went out and did it.