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From Under-performing to Legendary : How Performance Management is Driving Boot's Growth
The British consumer pharmacy chain is a big operation with 115,500 employees in 25 countries and revenues of €26 billion. In Ireland, Smith oversees an operation of 71 stores and 1,900 employees. A long time employee of the company, she described her current role as “the job I’ve loved the most in 26 years.” More »2012 European Awards Ceremony and Conference Announced!
World's Best Multinational Workplaces
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Boot's plans to use intuition to pull ahead in the market place, according to Debbie Smith, MD of Boots, Ireland. One of four candidates shortlisted by Great Place to Work as 'Irelands Most Trusted Leader' 2012, Smith said the company is now focussed on hiring and rewarding employees who will truly care for, and act in, the interests of their customers.
Which companies will be named the 2012 Europe's Best Workplaces? Will Microsoft once again reign supreme? Join us in beautiful Munich and find out what organizations will make the list!
Watch the video presentation from Great Place To Work's inaugural World Best Multinational Workplaces award show in New York City! Share the presentation with friends and coworkers to reward these workplaces for their loyalty to their employees.Related Publications
How to Create a Great Place to Work®
In this episode of 'The Business', first broadcast on Ireland's RTE1 in March 2011, reporter George Lee sets out to discover the secrets of creating a great workplace. The programme features some of Ireland's Best Workplaces, including Diageo, Euro Car Parks, Google, Temple Street Children's Hospital, McDonalds, and Microsoft along with an extensive interview with Bob Lee, Communications Director EMEA, Great Place to Work. More »How to Drive a Customer Service Culture Creating a base of avid customers is the dream of many executives. Loyal buyers offer the promise of steady repeat business, free word-of-mouth advertising, greater revenue, and ultimately happy investors. Workplace culture efforts by CarMax, the U.S.'s largest retailer of of used cars, have led to industry leading customer satisfaction, strong associate engagement, and record setting revenues after weathering the recession. This article highlights the key strategies and practices used to achieve these outstanding results.More » |
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